Return & Refunds

You may request a return and refund within 3 days after delivery. Items must be unused, in original condition, and with original packaging. Customers are responsible for return shipping costs.

Order Cancellations and Changes

If you would like to cancel your order or make any changes, please contact us within 24 hours after placing the order. Due to the fact that all items are handmade to order, we don't accept cancellations or changes after 24 hours for any reason.

Damaged & Lost

If your package is lost in transit, we will remake your case or refund you. Please email us at cccreamcase.official@gmail.com with your order number.

If your case arrives damaged, please contact us within 3 days after delivery and we will remake it for free. Please note we do not accept refunds for products that have been damaged by the customer. Please view our "Product Care" page to view how to take care of your cases so that they will last.